Payment Security

Secure Payments

Card payments are handled by regulated providers using SSL/TLS encryption. We do not store your full card number on our servers.

• PCI DSS aligned payment flows where applicable
• 3-D Secure (Verified by Visa / Mastercard SecureCode) where your bank supports it
• Encrypted transmission on all online payment pages
• Clear receipts and booking references for every transaction

Ways You Can Pay

Depending on your package and booking stage, you can pay in the ways below. Your invoice confirms which options apply to you.

• Debit or credit card through our secure online link or in-office terminal
• Bank transfer to our designated client account (use your booking number as reference)
• Cash at our office where offered, with a written receipt
• Instalment plans agreed in writing as part of your booking contract

Financial Protection

Many of our flight-inclusive Umrah packages are protected under the ATOL scheme. ATOL does not cover every service we sell. We will confirm what protection applies to your specific booking.

If you receive an ATOL Certificate, check that every part of your trip is listed. For more information visit www.atol.org.uk.

Fraud Prevention

We may run checks on large or unusual transactions to protect you and our business. If we need extra confirmation, our team will call or email using the contact details on your booking.

Never share your card PIN or full card details on unsolicited calls or messages. We only send payment links through our official channels.

Your Data & Privacy

Payment-related personal data is used only to process your booking and meet financial regulations. For full details, see our Privacy Policy.